I help teams ship software with confidence.
I'm Luis Hernandez, a QA Manager with more than eight years of experience building quality systems across web, mobile, and API products. I lead teams, develop scalable automation strategies, and help organizations make better release decisions through risk-based testing and meaningful quality metrics.
Quality has been my path since 2017.
Hey, I'm Luis.
In 2017, I returned to school to study web development and quickly discovered that I was better at breaking software than building it. That realization led me into quality assurance, and I haven't looked back.
Since then, I've progressed from product support and hands-on testing into automation engineering, QA leadership, and quality management. I've built automation frameworks, improved release processes, led QA teams, introduced practical quality metrics, and helped engineers and product teams identify risk earlier.
Today, I'm especially interested in how quality engineering is evolving. In addition to leading traditional web, mobile, API, and automation initiatives, I'm building experience in AI evaluation and exploring how teams can test AI-powered products more reliably.
Outside of work, I enjoy traveling, going to the gym, discovering new restaurants, making cocktails, and having meaningful conversations with people from different backgrounds. Peru remains one of my favorite destinations, and the Machu Picchu photograph reflects the curiosity and sense of exploration I bring to both life and work.
"I believe strong QA is not a final checkpoint. It is a system of shared responsibility built into product discovery, engineering, delivery, and learning."
Quality work should create measurable impact.
* $80K figure represents a projected savings estimate, not a realized outcome.
From hands-on testing to quality leadership.
QA Manager · Builders Capital
August 2024 – Present
Leads a team of five QA specialists across multiple product initiatives, overseeing quality strategy, test planning, mentorship, execution, and release readiness.
- Built and maintained Playwright and Cucumber automation frameworks using Page Object Model architecture.
- Created QA dashboards covering defect leakage, automation coverage, regression status, and release readiness.
- Partnered with Product and Engineering to identify quality risks during refinement and sprint planning.
- Introduced AI-assisted workflows for test generation, debugging, documentation, and automation maintenance.
- Reduced manual validation by approximately 20 hours per weekly release.
Senior QA Engineer · Trader Interactive
January 2024 – August 2024
Combined risk-based manual testing with Selenium and PyTest automation for critical product workflows and a major website redesign.
- Increased automated regression coverage by 15%.
- Created risk-based test plans for features, fixes, and redesign initiatives.
- Led functional, exploratory, and regression testing.
- Communicated release risks and defect priorities to Product and Engineering.
Senior Test Automation Engineer · Upright
June 2022 – September 2023
Helped establish practical QA processes and automation standards within an early-stage organization.
- Created Playwright and TypeScript automation proof-of-concepts.
- Developed maintainable regression automation.
- Documented QA workflows and onboarding materials.
- Mentored engineers on test structure, automation design, and maintainable code.
Quality Assurance Lead · Scorpion Internet Marketing
May 2021 – June 2022
Led QA engineers while expanding automation across UI and API testing.
- Reduced post-release defects by 20%.
- Reduced testing time by 40% per release cycle.
- Cut manual testing effort by 50%.
- Built Cypress and GraphQL automation for critical workflows.
- Introduced automated API testing.
Product Support / QA Specialist · Qgiv
December 2017 – April 2021
Built a foundation in SaaS product quality through customer support, manual testing, defect triage, exploratory testing, and cross-functional release coordination.
- Expanded regression coverage across web and mobile applications.
- Created an automation proposal projected to save approximately $80,000 annually.
- Organized structured bug hunts and exploratory testing sessions.
- Triaged customer-reported and internally identified defects.
- Mentored new team members on product and QA processes.
What I'm building now.
My current work sits at the intersection of QA leadership, automation, AI evaluation, and practical quality education.
AI Evaluation Lab
A hands-on evaluation framework for testing RAG systems and AI-generated answers using DeepEval, PyTest, calibrated metrics, and structured test datasets.
Quality Automation Framework
Practical examples of maintainable test architecture using Playwright, TypeScript, Cucumber, Page Object Model patterns, reusable fixtures, and CI/CD integration.
QualityGate Labs
An independent quality consulting practice helping SaaS and AI-powered product teams improve release confidence, automation strategy, AI feature evaluation, and overall quality maturity.
Practical QA Insights
I'm documenting what I learn about QA leadership, automation architecture, release quality, and AI evaluation. New articles and project breakdowns will be added over time.
Follow My Work on LinkedInHow I contribute.
Quality Leadership
Automation Strategy
Web, Mobile, API & Performance
AI Quality & Modern Workflows
My approach to quality.
Find risk early.
Quality improves when QA participates in discovery, refinement, architecture discussions, and planning—not only after development is complete.
Automate with purpose.
The goal of automation is not the largest test count. The goal is reliable feedback, reduced repetitive work, and better release confidence.
Make quality visible.
Useful metrics help teams understand coverage, leakage, regression health, and release risk without reducing quality to a single number.
Let's start a conversation.
I'm always interested in connecting with people working on quality engineering, QA leadership, automation, AI evaluation, and software products. I'm also open to discussing QA leadership positions and consulting opportunities.
- Email lufherna@gmail.com
- LinkedIn linkedin.com/in/lufherna/
- GitHub github.com/lufhernaV2
- Location Florida, United States
You can also reach out to talk about travel, restaurants, fitness, or the lessons learned from breaking software for a living.